Refund Policy

Hello there, nice art lovers! I’m delighted you’ve decided to explore my world of artistic works at Francesca Busalla Art. Before you embark on your artistic adventure with me, I’d like to provide you with some vital information regarding our return policy.

1. Embracing the Unique

Every work of art on Francesca Busalla Art is a labor of love, a bit of my heart poured into every brushstroke. Because my artworks are individualized and created, I regret that I do not provide refunds or accept returns on any purchases you make here. I believe in the power of embracing the one-of-a-kind, and I hope you treasure the art you select as much as I do.

2. Navigating the Unforeseen

The voyage from my studio to your door can be unpredictable, even though I take every measure to guarantee your artwork arrives in flawless condition. Within 7 days after receiving your item, please get in touch with my customer care staff if, in the unlikely event, your artwork is damaged or faulty. Together, we’ll come up with a solution that can entail a replacement or shop credit to make sure your art experience is still enjoyable.

3. Safe Passage for Your Treasures

Once your order has been marked as delivered by our trusted shipping partners, the responsibility for the safekeeping of your artwork transfers to you. In the unfortunate event of a lost or stolen shipment, kindly connect directly with the shipping carrier to initiate a claim. Your satisfaction and the security of your art treasures are of utmost importance to me.

4. Let’s Stay in Touch

If you ever have any questions, issues, or just want to talk about art, I’m here to help. Contact my friendly customer service staff at info@francescabusalla.com, and we’ll make sure your art experience with Francesca Busalla Art is a pleasant one.

5. A Canvas of Change

I may alter or change my refund policy on occasion, much as an artist’s touch affects a painting. Any modifications will take effect immediately and will be posted on my website.

By purchasing from Francesca Busalla Art, you acknowledge and accept the conditions indicated in this return policy. Thank you for joining me in my artistic environment.

With compassion and imagination,